Technical Writing

We provide technical writing for various industries globally.

Over the years, the concept of technical writing has evolved. In the past, technical writing usually meant guides and standard operating procedures (SOPs). Over time, it’s grown to encompass other technically advanced documents such as policies, process manuals, analytic reports, production assemblies, and more.

Luckily, the technical writing process remains largely the same. When we provide technical writing services, our project manager and writing team will engage with your project’s subject matter expert (SME) to receive instructions, explanations, and direction.

To provide the best technical writing services, we only use our top writers and specialists on these projects, ensuring they have business writing experience and technical capabilities.

Why Our Technical Writers?

Captain Words has a diverse technical writing team, managed by top project managers. We always ensure that we match your technical project with the right writers. Due to our large team, we can manage and deliver technical content on a large scale while maintaining quality and affordability.

Frequently Asked Questions

Do you have any questions about our technical writing services? Here are a few common questions we’ve encountered to answer your questions. If you need more information, please contact us.

There are several benefits to using an experienced technical writer. The goal of technical writing is to assist in providing clear and concise information to a target audience. It consists of manuals, guides, and procedures to help processes run smoothly. If the documentation isn’t clear to the reader, it can lead to severe consequences. We ensure that this doesn’t happen.

We have a large writing team ready to compile as many documents as you need.Since we have hundreds of writers at our disposal, there’s no limit to the number of technical writing documents we can produce. Furthermore, we can handle any length document you require. Simply let us know what you need, and our team of writers will get started. However, please note that we only accept an order with a minimum of 5000 words.

Yes. Trust is the cornerstone of every professional business relationship. Our teams take confidentiality very seriously. If needed, we can also sign confidentially agreements, in so far it doesn’t affect our ability to carry out the project or make Captain Words liable in legal matters.

A technical writer needs a specific skill set to provide quality documents. It isn’t enough to have a basic understanding of the language. Instead, the writer needs a technical and structured mind to grasp the information the client hands over.

Research isn’t merely a case of searching for topics online. The writer schedules meetings to discuss the details of products and processes while conducting interviews with several SMEs. As soon as they collate all the pertinent information, structured planning of the document must take place.

In special cases, you may need a number of technical writers to complete different sections of the document. It all depends on where their expertise lies. It’s imperative that writers adjust the technical information in a way that the audience can understand. Perspective is a vital aspect of the process.

One of the main skills a technical writer needs is the ability to communicate and work well in a team. When they engage with SMEs, the writers need to ensure that they correctly indicate what information they need for the final document. Technical writing is foremost a team effort.

Companies that provide technical writing services usually employ a project manager to engage with SMEs to obtain all the relevant information. The project manager and writer work hand in hand to compile all the technical details into one document. This methodology ensures there is a sharp focus on the final outcome.

We have a professional team of technical project managers and writers who have experience in their relevant fields.

Besides the reasons mentioned above, there are some serious challenges when it comes to technical writing. These issues cause significant problems for business, taking away precious time to run their operations. Therefore, it’s better to hire a company to perform the writing for you to eliminate these problems.

The most significant concern is that most SMEs don’t have time to engage with writers. Even worse, they don’t take the document seriously. This attitude often results in technical details missing, such as incomplete designs or vague product information.

When SMEs do come to the party, they provide it with detail and jargon that readers don’t understand. In effect, they focus more on the content than the information that is relevant to the audience. Technical writers interpret this data and provide a more concise version in the technical document.

While it’s great having writers in your business to write your content, they eventually become too familiar with the details or bored from writing about it over time. It also leads to the document becoming stagnant and no one updating them when the processes change. A company with technical writers changes whom they assign articles to so that fresh eyes can have a look at them.

Another challenge that comes with using in-house writers is overtime costs. Technical writers spend long hours researching, speaking to SMEs, and compiling the specifications. It generally leads to working after hours and incurring additional costs. However, when it comes to professional companies, you pay one flat rate, even if the writer spends extra time on it.

Unlimited Scope

We have experienced technical writers with experience in many fields. Our teams can manage small and large technical writing projects.

Translation Services

Our writers can provide content in over 60 languages, with most having a native fluency. We can also translate existing content into new languages.

Tech Specialists

All of our technical writers have extensive experience creating technical and professional documents, ensuring that you only receive the highest quality.